Privacy Notice
How we collect and use information
Why we collect your personal information
As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in the vocational education and training (VET) course with us.
If a student does not provide their personal information MA Training Academy will not be able to enrolment them as a student.
If a student does not agree to their information being shared by MA Training Academy may not be able to provide training and assessment services.
How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.
How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.
We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority and security authorities as it relates to security industry legislation and regulatory requirements.
How NCVER and other bodies handle your personal information
NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.
NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, state and territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:
- administration of VET, including program administration, regulation, monitoring and evaluation
- facilitation of statistics and research relating to education, including surveys and data linkage
- understanding how the VET market operates, for policy, workforce planning and consumer information.
NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.
NCVER does not intend to disclose your personal information to any overseas recipients.
For more information about how NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.
If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.
DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.
Surveys
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.
Payment Plans
If you select to pay via a payment plan, you will be required to provide your payment details directly to Ezypay, our payment platform. These details are not stored by MA Training Academy. To enable the payment plan process MA Training Academy will communicate some of your personal data with the Ezypay service, such as your customer ID, without this we will not be able to facilitate a payment plan. For more information, please refer to Subscription Payments Provider | Direct Debit Solutions Australia | Ezypay or our Student Handbook.
Contact Information
At any time, you may contact MA Training Academy to:
- request access to your personal information
- correct your personal information
- make a complaint about how your personal information has been handled
- ask a question about this Privacy Notice
Our privacy policy can be found on our website www.matrainingacademy.com.au
If you need assistance, please call MA Training Academy Student Support at 1300 02 62 82 or send an email to info@matrainingacademy.com.au
MA Training Academy will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and all MA Training Academy’s policies and protocols (including those published on our website) at:
https://matrainingacademy.com.au/
Confirmation
- I declare that the information I have provided to the best of my knowledge is true and correct.
- I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice above.
- I have received and read all relevant information to make an informed decision about my course selection
- I have read and understood the terms and conditions including course fees, payment and refunds as set out in the student handbook. (A copy of the student handbook can be accessed from the website.)
- I give permission for MA Training Academy to contact the relevant training providers to authenticate any academic transcript/s and Statement of Attainment/s submitted for recognition.